Understanding the patient’s experience is a key step in moving towards patient-centric care and must be a top priority for providers.
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Tag: patient experience
What Is Patient Experience and How Is It Measured?
Patient experience encompasses all patient interactions with a healthcare system. While there are many ways to measure patient experience, CMS uses CAHPS surveys.
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The Importance of Accurate Coding and Documentation in Value-Based Care: A Patient’s Perspective
Educating primary care providers on accurate coding and documentation in value-based care is important to enhance positive patient outcomes.
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The Patient Experience and Value-Based Care
Most value-based insurance plan design focus on quality, cost, and utilization. But improving the patient’s experience, has been more difficult to quantify.
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Creating a Relationship between Provider and Payer Built on Trust
It is a well-established fact that the provider-payer relationship has not always been a collaborative one. In fact, most physicians would think a collaborative relationship with a payer is a proverbial “red herring.” At CHESS Health Solutions we have a…
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